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Dropshipping General Conditions

Dropshipping General Conditions

By choosing our dropshipping service, you agree to the terms and conditions outlined below. Please read carefully before starting your partnership with us.

1. Registration and Access to the Platform

  • To use our dropshipping service, you must register as an authorized reseller on our platform.
  • After registration, you will receive exclusive access to our product catalog, with regular updates and customization options (print on demand).

2. Order Processing

  • All orders placed through your online store will be automatically forwarded to us for processing.
  • We handle the production, packaging, and shipping of the product directly to your customer using the details provided at the time of purchase.
  • Estimated processing and shipping times vary by product and destination, typically ranging from 2 to 7 business days.

3. Pricing and Commissions

  • The prices of the products available on our platform are determined by us and may change without prior notice.
  • Your profit margin is based on the difference between the sale price to the customer and the purchase price in our catalog.
  • We provide tools to calculate suggested sale prices, but the final pricing decision is your responsibility.

4. Shipping and Delivery

  • We offer various shipping options, from standard services to express deliveries.
  • Shipping fees will be calculated at the time of the order, based on the final destination and the chosen method.
  • We are not responsible for delays caused by shipping carriers or incorrect shipping information provided by customers.

5. Returns and Exchanges

  • Our service includes a return and exchange policy for products with manufacturing defects or damage during shipping.
  • Customers must contact us within 14 days of receiving the product to initiate the return or exchange process.
  • We do not accept returns for reasons unrelated to defects or damage, such as dissatisfaction with the product or incorrect size selection.

6. Customer Support

  • We offer technical and logistical support to ensure the best possible shopping experience for your customer.
  • However, direct customer service (inquiries, complaints, or product questions) is the responsibility of the reseller (you).

7. Reseller Responsibilities

  • You are responsible for maintaining your online store, including design, pricing, marketing, and customer service.
  • All information provided to the customer, such as shipping policies, returns, and delivery times, must be up-to-date and aligned with the information we provide.

8. Intellectual Property

  • All designs, logos, and marketing materials provided are protected by copyright and may only be used to promote the products from our store.
  • Modifying or reproducing our materials without express permission is not allowed.

9. Account Termination

  • We reserve the right to terminate access to our platform and dropshipping service in case of any violation of the established conditions.

Ready to get started? If you have any questions or need more information, feel free to contact us. We are here to help make your dropshipping business a success!